The 16 core Essential Outcomes are:
- Outcome 1: Respecting and involving patients
- Outcome 2: Consent to care and treatment
- Outcome 4: Care and welfare of patients
- Outcome 5: Meeting nutritional needs
- Outcome 6: Cooperating with other providers
- Outcome 7: Safeguarding users from abuse
- Outcome 8: Cleanliness and infection control
- Outcome 9: Management of medicines
- Outcome 10: Safety and suitability of premises
- Outcome 11: Safety, availability and suitability of equipment
- Outcome 12: Requirements relating to workers
- Outcome 13: Staffing
- Outcome 14: Supporting workers
- Outcome 16: Assessing and monitoring the quality of service provision
- Outcome 17: Complaints
- Outcome 21: Records
The other 12 outcomes relate more to the routine day-to-day management of a service. They are:
- Outcome 3: Fees
- Outcome 15: Statement of purpose
- Outcome 18: Notification of death of a person who uses services
- Outcome 19: Notification of death or unauthorised absence of a person who is detained or liable to be detained under the Mental Health Act
- Outcome 20: Notification of other incidents
- Outcome 22: Requirements where the service provider is an individual or partnership
- Outcome 23: Requirement where the service provider is a body other than a partnership
- Outcome 24: Requirements relating to registered managers
- Outcome 25: Registered person: training
- Outcome 26: Financial position
- Outcome 27: Notifications – notice of absence
- Outcome 28: Notifications – notice of changes
Whilst these standards are being referred to as "non-core", do remember that compliance with these standards is a legal requirement
(To print a Quick Guide to the 28 outcomes click on the icon
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