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Quality Management - Full System

The Fastest, The Easiest way, to be inspection-ready anytime

Main CQC evidence required 2025
 

Pricing

Annual Contract: Monthly Direct Debit of £200 + VAT

Business Management

More than compliance. A complete system to help you run your business safely, efficiently and with confidence.

Managing a healthcare organisation shouldn't mean spending countless hours creating and maintaining hundreds of policies, processes, checklists, risk assessments, evidence logs and reports.

We've already done the hard work for you. Our comprehensive Business Process Management System brings everything together in one place, with ready-made Apps that guide you through essential management tasks step by step.

From automated risk reports and evidence logs to action plans, operational processes and safety assessments, you have the tools you need to get the job done properly—without the administrative burden of building everything yourself.

Everything you need in one place

From your Operations Manual, Business Continuity Plan and essential protocols to comprehensive risk assessments for Fire Safety, Infection Control and Workplace Safety, everything is organised, accessible and ready to use.

  • Ready-made and ready to use
  • Fully managed and kept up to date
  • Best practice guidance at your fingertips
  • Step-by-step Apps that make complex tasks easier
  • Automated reports, evidence logs and action plans
  • A consistent system for managing quality, safety and compliance
Business Management system showing integrated processes, checklists, risk assessments and evidence management

You'll never need anything else

One complete system for managing your operations, safety, risk, evidence and compliance.

Smart Apps

Complex processes made effortlessly simple

Smart Apps turn complicated processes into simple, step-by-step guided tasks that anyone can follow.

All the complexity happens in the background. Regulations, best practice, required actions and reporting are built directly into each App, so your team simply follows the guided process and gets the job done.

No lengthy instructions. No complicated procedures. No need to draft a process from scratch.

Instead of spending hours researching what should be done, Smart Apps guide you through what needs to be done — one simple step at a time.

Because the correct process is already built in, tasks can be safely delegated to any team member with confidence. The App provides the knowledge, structure and guidance they need to complete the task correctly and consistently.

Smart Apps simplifying complex processes into easy step-by-step guided tasks

You'll never get it wrong

Just follow the steps. Smart Apps take care of the complexity.

From knowing what to do, to actually getting it done

Traditional systems give you policies, documents and instructions. Then they leave you to work out what to do next.
Smart Apps are different. They actively guide you through the task, one simple step at a time.
Whether you are carrying out a risk assessment, dealing with an incident, creating an action plan or managing an important business process, the App takes care of the complexity while you focus on getting the job done.

No lengthy instructions. No complicated processes. Just follow the steps and get it done.

Smart Apps simplify complex tasks into easy step-by-step processes

Even the most complex tasks broken down into simple 5-minute Mini-Apps.

What clients say

"Entire IPC Risk Assessments done in one day, everything fixed in two days. Scored 98% in the NHSE IPC Audit."

— Villiers Hill, South London

"The Quality Planner took just 20 minutes to show us our state of compliance."

— Haughton Medical

"Workplace Risk Assessment Apps took just five minutes each."

— Phoenix / Caistor

"CQC preparation at the press of a button. Less than an hour to prepare all the logs and risk assessments for our CQC inspection."

— Ingrebourne Medical Centre

An App for everything

Whatever the task, there is a Smart App to help you get it done quickly, correctly and consistently. 

The Solution: A complete management system, ready-made and ready-to-go

EXPLAINER VIDEO (5 MINUTES)

CQC-Ready Anytime

Know your CQC compliance status in real time

Always know exactly where you stand. At the press of a button, you can see your current compliance position, identify areas that need attention and focus your efforts where they matter most.

Comprehensive Risk Grids and Automatic Planners help you stay inspection-ready every day, while demonstrating to the Inspection Team that your organisation is organised, proactive and fully in control.

Future-Proof Systems

Built around standards that endure, not inspection frameworks that keep changing

Our systems are based on Regulations, Best Practice and ISO 9001:2015 international quality management principles, providing a stable foundation for continuous compliance.

Whether CQC moves from KLOEs to the Single Assessment Framework, introduces KLOEs 2.0 or changes its assessment methodology again, your underlying quality management system remains relevant.

Because good governance should not need rebuilding every time the inspection framework changes.

Showcase Your Best Work

Present your evidence with confidence, clarity and professionalism

Inspections can be stressful. Even experienced managers can come away feeling they could have explained things better or presented their evidence more effectively.

Our Manuals and Evidence Systems are designed to showcase your work clearly, logically and professionally, helping inspectors quickly understand how your organisation is managed and how quality is continuously monitored.

Simply present your professionally produced Quality Standards Manual and supporting evidence system to demonstrate a structured, systematic and professional approach to quality and compliance.

Quality management system helping organisations remain CQC-ready at all times

First impressions matter at inspections

Show the Inspection Team from the outset that you are organised, professional and fully in control.

Automatically Planned for You

Never wonder what needs doing next.

Your reviews, tasks and priorities are automatically planned for you, helping you stay on top of everything without relying on spreadsheets, diaries or endless email reminders.

Auto-Planner

Every Channel has its own automatic planner, giving you a complete overview of the Apps available to you, the processes currently in use and when each one needs to be reviewed.

The forward planner helps you see what is coming up, so important reviews are planned in advance rather than discovered when they become overdue.

  • See all the Apps available to you.
  • See which Apps and processes are currently in use.
  • Know exactly when each process needs to be reviewed.
  • Plan ahead with a clear forward schedule.

Calendar Planner

The automatic Calendar Planner schedules your reviews and reminds you what needs attention and when.

It also keeps you aware of all the Apps available to you, so useful processes are never forgotten or overlooked.

Everything is organised in one place, giving you a clear and manageable plan of what to do next.

Focus on what matters most

It is hard to get things done when your mailbox is full of dozens of email alerts, notifications and task reminders, all competing for your attention.

A more effective way to work is through risk-prioritised management: deal with the most urgent and important issues first, then work systematically through everything else.

Instead of chasing reminders, you can focus your time and attention where it will make the greatest difference.

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Smart Apps automatically planning and simplifying business management tasks

Everything planned for you... automatically.

SOLE TRADERS TO ENTERPRISES

Scalable solutions suitable for Providers of any size and trusted by well known brand names

customers NHS Nottingham Trust
customers ambient
customers livability
customers london medical
customers nuffield
customers qinetic
customers pearl chemist
customers renovo
customers ucl
customers vision
customers Berkshire Primary Care
customers Care at home
customers Circle health group
customers Cromwell hospital
customers Cygnet healthcare
customers NHS Halcyon Medical
customers NHS South West Yorkshire
customers NHS Torbay and south devon
customers North Hampshire urgent care
customers Nuffield health
customers Priory
customers Spire Bushy hospital
customers Trust Care Ltd
customers Urgent care Primary care 25
customers Winfield hospital
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