This is a collection of case studies providing learning opportunities from the successes and failures of Providers, and how they have or could have achieved better outcomes
Case Study: Ingrebourne Medical Centre How a Small GP Practice Built an Outstanding Quality System Executive SummaryIngrebourne Medical Centre demonstrates that outstanding governance is not…
In June 2026, two GP practices using our Full Quality Standards System received CQC inspections. Although one was a larger London practice and the other a small, single-partner practice in Essex,…
How these providers failed at everything all at once We looked at two particular inspection failures, one had as many resources as you could wish for and another being your usual smaller provider…
IPC Risk Assessed in ONE Day 98% NHS England audit score 1. The Challenge: I joined as the interim PM of this Practice and one of my first urgent tasks was to complete the IPC audit for an imminent…