Operating Policies - Staff Centric Policies

This system is designed to complement you existing policies NOT replace them.
Traditional ‘5 page policies’ are great for Managers, but too complex and unnecessary for frontline staff.

This is what frontline staff need:-

• Simple messages that are easy to absorb
• Repeat the message many times so it sinks in
• Make it simple quick and succinct

The results will speak for themselves

• Your staff will improve
• They’ll be more confident at CQC inspections