Adult Care case studies

‘Wholly unfit’ care home manager

The Care Quality Commission (CQC) has cancelled the registration of the manager of a London care home where residents had been assaulted by staff – and that decision has now been upheld by a care standards tribunal.

The Southwark tribunal heard that concerns regarding the way the home was being managed by Ms Oluku came to light when a care worker, Slawomira Kowalkowska, secretly filmed two of her colleagues abusing people living there. This evidence triggered an unannounced inspections by CQC in September 2010, which was followed up in November 2010.

Since that time CQC has worked closely with local commissioners, social services and the police to make sure people living at the home are protected. CQC has carried out four further inspections to follow up on the concerns raised.

Care home worker sentenced

A care home worker who abused a resident at a home in London has been sentenced today

Jonathan Aquino, 30, was sentenced to 18 months, half custodial and half on licence, for abusing an 80 year old woman with dementia at Ash Court Care Centre, Camden, in June last year

Camden Council’s safeguarding team, the police and CQC were alerted to the abuse on 23 June 2011 The family of the resident, concerned by the treatment their mother had received, had secretly filmed the abuse

Matthew Trainer, CQC’s Deputy Director of Operations in London, said: “CQC welcomes the sentence handed down today It is right that this behaviour has been handled robustly by the police and the courts This sends a strong message that it is unacceptable to abuse an elderly person in your care We hope it will act as a powerful deterrent to others”

Care home in Haringey closes

36 Roseberry Gardens, a care home in Haringey, North London has closed after falling short of the essential standards of quality and safety

During two unannounced inspections last year, CQC inspectors found that the home was failing to meet 11 of the essential standards that people are legally entitled to expect

Key findings

During the inspections, the inspectors witnessed:

  • one of the providers loudly reprimanding a person living at the home for assisting the CQC with their inspection
  • poor standards of cleanliness
  • a lack of safety precautions around potential fire risks


Melbury House care home closes

Melbury House care home was falling short of the essential standards of quality and safety.

Key findings

The results of the inspections show:

  • health and social care professionals had concerns about how prospective residents were assessed prior to admission to the home.
  • a number of staff had not undertaken essential training for their roles.
  • monitoring of the quality of service provided was ineffective.
  • people lacked confidence that risks to their health, safety and welfare were not properly reported so that action could be taken.

The provider voluntarily cancelled its registration at the site.