Corporate Groups tend to have a centralised control with a higher level of discipline whreas many Franchises and Federations tend towards a looser network and discipline.
The most common aspirations expressed are:-
- We want to collaborate
- We want to exchange ideas and share best practice
- We want to achieve efficiencies
Disadvantages of a decentralised system:-
- You cannot dictate what members must do
- No powers to issue directions
- No motivation/incentive for members to do as they are told
- A “voluntary” compliance model makes everything optional
Without the power to dictate standards, members make individual self-serving decisions rather than for the greater good of the network.
NEW CQC Inspection Regime
KLOE 2018: Under the new regime, Head Office management may be held accountable for failures ate local level.
The key to avoiding this is to ensure there is a system in place to detect systemic failures and proactive management to fix these.
What you need
The fundamental challange is the ability to work as a consolidated and coherent group.
Common Standards Across the Membership
Sharing, collaboration and efficiencies are impossible without common standards. Getting a groups of branches to work together is a real challenge, and requires experienced hands and a sensitive approach.
Goals to aim for:-
- A common approach to compliance evidence and CQC inspections.
- Standardised Policies and proocols.
- No one left behind - every member must perform to the same minimum standard.
- Proactive support for members.
Advantages of Central Reporting Systems
- Network wide Compliance and Reporting system for each member
- Central reporting with analytics for head office to monitor and manage activity and compliance levels.
- Immediate benefit to members with improved standard using automatically generated Action Plans
- Network wide coordination of compliance activities for proactive support to struggling members.